Shipping & Returns

Shipping Policy

All products are shipped from Billings, MT through the United States Postal Service. After placing your order, Marissa Makes personally packages and sends your crocheted item. You will receive a tracking number to help estimate a delivery time. Marissa Makes encourages customers to reach out with shipping questions or concerns.

Return & Exchange Policy

Is your order not what you expected? Does that hat not quite fit? Marissa Makes encourages you to reach out with your concerns. Each return is handeled on a case by case basis to optimize customer satisfaction.